Question 1

Are your services covered by insurance?

Accepted Answer

Many extended health care benefit plans cover the services of a Registered Psychotherapist or Registered Psychotherapist (Qualifying). Please confirm with your benefits provider that this coverage is available to you. If so, my invoice will be able to be submitted for reimbursement to your health care benefits provider.

If you do not have benefits, you may be able to claim therapy expenses as a health-related tax deduction.

Question 2

Do you offer in-person services?

Accepted Answer

Zinta and Nicole offer virtual services across Ontario, British Columbia, Alberta, and Quebec, and in-person services in Woodstock, Ontario

Megan’s services are 100% virtual, offered across Ontario, British Columbia, Alberta, and Quebec.

Question 3

How much does a psychotherapy session cost?

Accepted Answer

Megan’s rate is $170 for a 50-minute virtual session.
Zinta and Nicole's rates are $145 for a 50-minute virtual or in-person session. 
Nicole also offers virtual and in-person couples’ therapy, which is $170 per 60-minute session.

Question 4

How long is a psychotherapy session?

Accepted Answer

A standard individual therapy session is 50 minutes long.
Under certain circumstances we may offer longer sessions. For instance, an initial couples’ therapy session is usually 80 minutes long, or an intensive EMDR session may also be scheduled for more than 50 minutes.

Question 5

What is the cancellation policy?

Accepted Answer

Sessions that are cancelled with less than 24 hours’ notice will be subject to a charge of half of the session fee. A session cancelled with less than 2 hours’ notice will be charged the full fee. Please be aware that some insurance providers may not provide reimbursement for missed sessions.

Question 6

How long will therapy last?

Accepted Answer

We always collaborate with our clients about treatment goals and track progress towards those goals. This means that your therapist will make decisions with you about your goals in therapy, how to achieve them, and when to terminate therapy. Everyone’s path is unique, but your own therapeutic progress and trajectory can be discussed with your therapist at any time.

Question 7

How often will we meet?

Accepted Answer

Most clients will meet with me every week or every other week. Often it makes sense to meet every week at least for the first 3-5 sessions to establish a therapeutic relationship and build some momentum, however, every client is different and your therapist can discuss the various options with you.

Question 8

What methods of payment are accepted?

Accepted Answer

Payment is accepted by e-transfer or credit card.

Question 9

What virtual platform do you use?

Accepted Answer

Virtual sessions are conducted through our practice management platform, Jane. Jane’s video platform is secure and fully compliant with privacy legislation. It does not require anything to be downloaded to your computer, but you will be provided with a link via email prior to each session.

Question 10

What is EMDR?

Accepted Answer

EMDR stands for Eye Movement Desensitization and Reprocessing. It has been shown to offer rapid improvement in symptoms of anxiety, depression, and post-traumatic stress. It is particularly useful for nervous system dysregulation (for instance, experiencing physical symptoms of anxiety or trauma), as these can be difficult to treat with “talk therapy” alone. Virtual EMDR is offered by Megan.

Frequently Asked Questions